Privacy Policy
Effective Date: April 2026
Last Updated: April 9, 2026
1. Introduction
JinRaag ("we," "our," or "us") operates the JinRaag mobile application and web player (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service. JinRaag is a free, community-driven Jain devotional music platform built with devotion, not for profit.
2. Information We Collect
Information You Provide
- Email address (if you create an account)
- Display name or profile information
- Feedback or support messages you send us
Information Collected Automatically
- Listening history and favorite songs
- Device information (device type, OS version)
- Usage statistics (app opens, feature usage, session duration)
- Crash reports and performance data for improving the app
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service
- Personalize your listening experience (e.g., saving favorites)
- Analyze usage patterns to improve app performance
- Send important service-related notifications (not marketing)
- Respond to your support requests
4. Third-Party Services
We use Firebase Analytics (by Google) to collect anonymous usage statistics. This helps us understand how the app is used and improve the experience. Firebase may collect device identifiers and usage data in accordance with Google's privacy policies.
We do not sell, rent, or share your personal information with any third parties for marketing or advertising purposes.
5. Data Storage and Security
Your data is stored securely using industry-standard practices. We use Firebase and cloud services with encryption in transit and at rest. While no system is 100% secure, we take reasonable measures to protect your information.
6. Data Retention and Deletion
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us at support@jinroop.jinraag.com. We will process deletion requests within 30 days.
7. Children's Privacy
JinRaag is a devotional music platform suitable for all ages. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us so we can promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to request data deletion, please contact us at:
Email: support@jinroop.jinraag.com